PDPA

PERSONAL DATA PROTECTION POLICY

Our Privacy Policy

In accordance with the Personal Data Protection Act 2012 (“PDPA”), we are committed to ensuring your privacy and will continue to comply with the PDPA by safeguarding your personal data within legal, regulatory, and operational obligations. We have implemented robust security measures to ensure its protection.

The personal information collected from you/requested is for operational purposes and to maintain our relationship with you. We affirm that this information will never be revealed, shared, sold, or made public for any reason. Your personal data is kept strictly confidential and secure. We are dedicated to safeguarding the privacy of our stakeholders with the utmost care.

Please note that while your personal data is under the care of Techtimia Engineering Pte Ltd, it may be shared with our subsidiaries. Rest assured that we demand strict adherence to our stringent data protection standards from them. You may find Techtimia Engineering Pte Ltd.’s PDPA Policy on our website.

Should you prefer not to receive mailers, wish to update your information, or have inquiries regarding our privacy policy, please contact us.

PDPA Policy Act

This PDPA Policy outlines how Techtimia Engineering Pte Ltd (“Techtimia”) manages Personal Data as required under the Singapore Personal Data Protection Act 2012 (“the Act”) and associated regulations and guidelines issued by the Personal Data Protection Commission (“PDPC”) of Singapore. This policy elucidates the purposes for which we collect, use, and disclose your Personal Data.

By submitting your information to us, you agree and consent to Techtimia and its related subsidiaries (collectively, the “Companies”) collecting, using, disclosing, and sharing your Personal Data among themselves, as well as disclosing it to the Companies’ authorized relevant third parties as outlined in this PDPA Policy.

This PDPA Policy supplements any other consent(s) you may have previously provided to the Companies regarding your Personal Data. Your consent to this PDPA Policy is additional to any rights the Companies may have at law to collect, use, or disclose your Personal Data.

Personal Data

In this PDPA Policy, “Personal Data” refers to any data, whether true or not, about an individual that can identify the individual directly or in combination with other information available to us.

Examples of such Personal Data include, but are not limited to, your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address, network data, or any other information related to individuals provided to us in any forms submitted or through other interactions.

Collection of Personal Data

Generally, we collect Personal Data through various means:

When you submit application forms or other related forms for our services.
Through interactions with our employees via telephone calls, letters, meetings, or emails.
When using our services such as Aircon service and Duct works.
When requesting contact, inclusion in mailing lists, or providing additional Personal Data.
When receiving references from business partners and third parties.
When you submit Personal Data to us for any other reasons or make it publicly available.
When browsing our website, unless you provide information or log in with your account credentials, we do not collect your Personal Data. Please refer to section 5 below regarding the use of cookies.

If you provide us with Personal Data regarding a third party, you confirm that you have obtained the necessary consent from the third party for us to collect and use their Personal Data for the respective purposes.

As we rely on your accurate and updated Personal Data to provide services, please ensure all information submitted is complete and correct. Failure to do so may hinder our ability to offer requested services.

Purposes for the Collection, Use, and Disclosure of Your Personal Data

Techtimia collects, uses, and discloses your Personal Data for the following purposes:

Responding to your queries and requests.
Evaluating and processing your service requests offered or distributed by us (including third-party services).
Managing administrative and business operations, complying with internal policies and procedures.
Managing business relationships, obligations, and obligations to you.
Conducting research to improve our services, service quality, security, and marketing strategies (including third-party research).
Marketing various services, special offers, promotions, workshops, seminars, or events.
Mailing materials related to our services that may interest you.
Facilitating business asset transactions, assignments, participation, or sub-participation in rights or obligations involving any of the Companies.
Generating financial, management, or related reports and performing analytics.
Resolving complaints, handling requests, and performing verification and security checks.
Legal purposes, investigations relating to disputes, billing, or fraud.
Compliance with rules, laws, regulations, codes of practice, guidelines, or requests by regulatory bodies.
Conducting audits and seeking advice for legal purposes.

You may withdraw consent for the collection, use, or disclosure of your Personal Data at any time by contacting us. Withdrawal of consent for marketing materials may take up to 28 working days to reflect in our systems. However, withdrawal does not exclude contact for other purposes related to our services.

Disclosure of Personal Data

To the extent permitted by applicable laws and regulations, Techtimia may disclose your Personal Data to:

Companies and employees providing services, addressing queries related to your accounts.
Companies offering services in insurances and consultancy to Techtimia.
Agents, contractors, or third-party service providers for operational services.
Business partners, investors, or transferees to facilitate business asset transactions.
Banks, credit card companies, professional advisers, government regulators, and law enforcement agencies.

Use of Cookies and other Technologies

Many websites and mobile applications use “cookies.” These are small text files sent to and stored on your computer or mobile device when visiting certain websites. Techtimia uses cookies on its websites for various purposes, including:

Enabling features and functions on our websites.
Creating a usage profile of the website.
Improving website efficiency and administering services.
Establishing usage statistics.
Most internet browsers allow disabling cookies, but this may limit website functionality or affect its operation.

Techtimia is not liable for the Personal Data policies, content, or security of third-party websites linked to the Techtimia website.

Retention of Information

We retain your Personal Data until it is no longer necessary for the purposes described in this PDPA Policy or for legal or business requirements.

Your Rights – Withdrawal of Consent, Access, and Correction of Personal Data

Should you have any questions, feedback, or wish to withdraw consent or access and correct your Personal Data, please contact Techtimia:

Write to:

Data Protection Officer

Techtimia Engineering Pte Ltd.

1 Tampines North Drive 1 #04-23,

Singapore 528559

If your Personal Data was provided by a third party, please contact them for queries or requests on your behalf.

Note that withdrawing consent may affect our ability to continue certain business with you or administer existing contractual relationships.

Governing Law

This PDPA Policy and your use of this website are governed by Singaporean laws.

Disclaimer

To the maximum extent permitted by law, we shall not be liable for any special, exemplary, punitive, indirect, incidental, or consequential damages of any kind resulting from unauthorized or unintended use, access, or disclosure of your Personal Data.

Get In Touch

To find out more about any of our services, please feel free to get in touch. Call us today on +65 9488 9014

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